Customer Relationship Management is so much more than a buzzy business phrase. From retail to leisure and commerce to B2B, every company faces fierce competition. You’ve got a fight on your hands to get yourself noticed. And one of the most effective ways to set yourself apart from the rest of the pack is by providing first-rate customer service, with no exceptions. To win brownie points with your customers, you need to give them some TLC. But when you’ve got hundreds of clients to juggle, it’s hard to remember who’s who – let alone the finer details. The best way to manage your customer relationships is via a CRM. The trouble is, many of them are clunky and inefficient – which is a total contradiction! The opposite should be true – your CRM should make life infinitely simpler. And that’s why we use OroCRM at Bing Digital. It’s flexible. It’s intuitive. And it really is incredibly useful.
Whether you’re an online retailer or a multi-channel commerce company, we can make your life a whole lot easier. Bing Digital’s specialist CRM team know OroCRM like the back of their hand, so you get the insight and expertise to deliver a solution tailored to your business, with absolute perfection. What you’ll end up with is the ultimate oversight of your operations. And with that kind of information, the sky’s the limit.
A CRM needs to be easy to use. As easy pie, no less. It’s meant to be helping you do your job – so the dashboard can be nothing short of amazing. Step in OroCRM, with its smooth and responsive dashboard, customisable views and intuitive functions. The guys behind the software know exactly what sales and marketing people need. They’ve gotten into their minds, extracted the data and translated it into an extraordinarily seamless piece of software. Whether it’s gaining oversight on a single client, checking your pipeline or catching up on yesterday’s emails, OroCRM facilitates it as easy as pie.
The very point of a CRM is to make life easier for all involved. Your job is complex enough, and a CRM should lift the burden from your shoulders. Of course, it’s not all about individuals. The entire business needs to see an improvement following the implementation of a CRM – otherwise there’s no point in the first place. Like a well-oiled engine, OroCRM will help your business to run smoothly. Monitoring every last detail of customer interaction, no matter where in the business it has come from, puts the power at your fingertips. It’s all there, in black and white, at the click of a button. It’s even integrated with third party software such as Magento.
You don’t build a business from an instruction manual, so why should you accept an out-of-the-box CRM? No two companies operate in the same way. It’s a simple fact. Your CRM should be flexible enough to work within your processes – not the other way around. That’s the first reason why we love OroCRM -you don’t have to compromise your tried and tested methodology.OroCRM is flexible enough to adapt to your existing way of doing things. It’s totally customisable – so you can configure its default settings or even add extra slices of functionality via ‘bundles’. Of course, we won’t leave you high and dry in all of this. Based on what you’ve told us about your business, Bing Digital will mould the CRM into a useable, company-enhancing piece of kit.
We have supported the growth of many local, regional and multinational companies, providing results-focused marketing.